Renew Your Card

To renew a NOPS card, you will need to email admin@smartpassport.co.uk

If you need to add any additional accredited training and/or qualifications to your card you will need to send us copies of your certificates as proof.

If you require a new ID photo you will need to supply this to us at the point of renewal.

We aim to ensure that you receive your card within 10 days of your completed application and payment (subject to successfully verification).

The cost to renew a card is £28.50 plus £5.00 for new accreditation uploads.

Replacement Cards

If your NOPS card has been lost, stolen or needs to be replaced you need to email admin@smartpassport.co.uk

Once notified the original card will be blocked and the new card will be issued

Once we have verified their qualifications, we will add them to the NOPS register. The operative will need to log into the NOPS system and give their approval for you to view their record. You will receive operatives NOPS card(s) within 10 days of registration.

The cost of a replacement card is £25.00

Additional costs will apply if any content change is required on the card

Adding new accreditations to an operator’s card

You can add new accreditations by emailing us at admin@smartpassport.co.uk

Once notified the original card will be blocked and the new card will be issued

Each accredited training/qualification upload is £5.00 (bulk uploads are categorised as one upload per operator).

Where operatives are adding or updating competencies, data will be uploaded to their record within 5 working days.